Phelps Health Releases 2025 Annual Impact Report Highlighting Growth, Investment and Community Commitment
ROLLA, Mo. – Phelps Health has released its 2025 annual impact report, reflecting a year of growth, new services, national recognition and continued investment in the region. The report underscores a commitment to expanding access to care, strengthening quality and supporting the health and well‑being of the community.
The 2025 report highlights several notable achievements, including recognition as one of Forbes’ “Best‑in‑State Employers” and certification as a Primary Heart Attack Center—a significant milestone in advancing emergency cardiac care.
“In recent years, we have continued to elevate the level of care we provide, and these achievements reflect the dedication of our teams across the organization,” said Jason Shenefield, president and CEO. “We remain focused on advancing quality initiatives that improve outcomes and enhance the patient experience across all areas of care.”
The report also provides a comprehensive look at patient care and financial data, including an economic impact of more than $258 million and more than $7 million in charity care and community donations. Shenefield noted that financial stewardship remains essential as rural hospitals continue to face significant pressures.
“The provider side of healthcare has been under tremendous financial strain,” he said. “While rural hospitals face unique challenges, our disciplined approach to financial management has helped strengthen our organization for the future.”
The report includes patient experience survey results, which continue to guide the organization’s efforts to strengthen the care experience. Feedback from patients remains an essential part of how performance is evaluated and how opportunities to enhance services are identified.
“I am grateful to all of our staff and providers for their work in 2025,” Shenefield said. “This report reflects the impact of their commitment and the difference they make for our community every day.”
View the full annual report here.
About Phelps Health
Phelps Health serves over 200,000 residents in south-central Missouri. Phelps Health is county-owned, non-tax supported and overseen by a five-member elected board. Phelps Health employs around 2,000 people, including 100-plus providers. Phelps Health, which includes a hospital licensed for 240 patient beds, serves a six-county area, with its main campus and several clinics in Rolla, Missouri. Phelps Health also has clinics in Salem, St. James, Vienna and Waynesville, Missouri. For more information, visit phelpshealth.org.
