STUDENT SUPPORT PROGRAM MANAGER

Posted: 12/31/2023

Hiring Department
Diversity, Equity, and Inclusion

Application Deadline
Open Until Filled

Full Time/Part Time
Full-Time, Benefit Eligible

Salary
$52,223 - $56,312 Annually
Job Description
Coordinates and directs the development and operations of student programs, university recognized 
campus organizations and related activities. To assist in the recruitment and coordination of 
retention programs for females and traditionally underrepresented student populations to support 
academic persistence and increase the pipeline of students from these areas.
Job Functions:
•  Produces, coordinates, and implements various departmental programming curriculum and oversee 
specific departmental educational programs (cultural events, panels, workshops, etc.). This would 
include, but is not limited to, planning, and assessing educational needs as well as evaluating and 
updating program materials and manuals on an ongoing basis
•  Understands key departmental objectives, frameworks, processes, and procedures and uses this 
understanding to accomplish/complete educational support projects/initiatives
•  May serve as a liaison with alumni, employers, faculty, staff, trainers, and/or other internal 
and external constituents for committee work, educational programs, fundraising, and/or networking 
and employment events such as Night to Network, Networking Skills, panels, etc.
•  Coordinate, plan, and facilitate summer high school outreach programs. Represent Strategic 
Diversity Initiatives at campus and off-campus events and serve on inter-campus committees as 
assigned
•  Charged with engaging the student populations, gathering feedback for events and programs that 
will benefit student populations.
•  Serve as an advisor for student organizations that are supported by the department including the 
National Society of Black Engineers, Society of Women Engineers, Society of Hispanic Professional 
Engineers, Spectrum, etc.
•  Build collaborative relationships and programmatic partnerships with other program level 
professional staff across campus. This includes programming collaborations as well as relevant 
committee work
•  Provide training to campus populations (faculty, staff, & students) on diversity, equity, and 
inclusion subjects
•  Collaboratively manage food pantry, clothes closet, and the upkeep of the
diversity house, patio, student center and basement with other staff members

•  Serves as a support person and/or mediator in the equity resolution process and attends equity 
and Title IX training annually
Minimum Qualifications
A Bachelor's degree or an equivalent combination of education and experience and at least 3 years 
of experience from which comparable knowledge and skills can be acquired is necessary.


Preferred Qualifications
•  Possesses conceptual knowledge of theories, practices, and procedures of adult training methods 
and programing
•  Possess knowledge of theories, frameworks, and history pertaining to civil rights, intersecting 
identities, and intercultural development
•  Good oral and written communication skills
•  Ability to handle sensitive issues
•  Ability to develop, plan, implement, and recruit students for outreach programs

Other Information
We value the uniqueness of every individual and strive to ensure each person’s success. 
Contributions from individuals with diverse backgrounds, experiences and perspectives promote 
intellectual pluralism and enable us to achieve the excellence that we seek in learning, research 
and engagement. This commitment makes our university a better place to work, learn and innovate.
In your application materials, please discuss your experiences and expertise that support these 
values and enrich our missions of teaching, research and engagement.
The final candidate is required to provide copies of official transcript(s) for any college 
degree(s) listed in application materials submitted. Copies of transcript(s) should be provided 
prior to the start of employment. In addition, the final candidate may be required to verify other 
credentials listed in application materials.
Failure to provide official transcript(s) or other required verification may result in the 
withdrawal of the job offer.
All job offers are contingent upon successful completion of a criminal background check.

Equal Employment Opportunity
The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall 
be provided for all employees and applicants for employment on the basis of their demonstrated 
ability and competence without unlawful discrimination on the basis of their race, color, national 
origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, 
age, disability, or protected veteran status, or any other status protected by applicable state or 
federal law. This policy applies to all employment decisions including, but not limited to, 
recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and 
terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or contact the
Title IX Coordinator.